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FAQs

Hello, welcome to consult our products !

Here are Some Quick Links and Answers to Frequently Asked Questions.

Check back for updates or contact us with your question.

1. How to order?

We will quote the price to customers after received their requests. After customers confirmed the specification, they will order samples for testing. After inspected all devices , it will be sent to the customer by express.

2. Do you have any MOQ (minimum order)?

Sample order will be supported.

3. What is the payment terms?

T/T bank transfer is accepted ,and 100% balance payment before goods shipment.

4. What is your OEM requirement?

You can choose multiple OEM services includes the pcb layout, update the firmware, color box design, change deceive name, logo label design and so on.

5. How many years have you been established?

We focus on the audio&video products industry over 8 years.

6. How long is the warranty?

We offer 1 year warranty to all of our products.

7. How long is the delivery time?

Normally the sample devices could be delivered within 7 working day , and the bulk order will depend on the quantity.

8. What kind of software support I can get?

Hampo provided lots of tailor-made rugged solutions to customers, and we can also provide SDK for some of projects, software online upgrade , etc.

9. What kind of services can you provide?

There is two services models for your option, One is OEM service, which is with customer’s brand based on our off-the-shelf products; the other is ODM service according to the individual demands, which included Appearance design, structure design, Mold development, software and hardware development etc.

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